Covid update

We are delighted to be re-opening on the 6th August. Since lockdown we have been working very hard behind the scenes on many aspects of the business to make it safe and secure for our team and you our clients. Additional training to ensure the safety of everyone is paramount during your time at Inner Balance. As we adapt to changes please be patient and we thank you for your support during these times.

ARRIVING FOR YOUR APPOINTMENT

  • Appointments only
  • Arrive alone to your appointment, unless you need assistance you must inform us at time of booking. Children are not permitted with you to your appointment.
  • Arrive on time if you are early please wait in your car or outside.  As we will be running a locked door policy. If you are running late please call the salon on 01241 855222 as we may need to rebook your appointment due to our timing constraints.
  • Face coverings must be worn when entering the salon and during treatments. Your therapist will advise you on the removal of face coverings appropriate to your treatment. Please advise us prior to appointment if you are exempt from wearing a face covering.
  • Stop Station! please sanitise your hands, stand on the allocated floor sign and someone will see to you.
  • Temperature will be taken if this is above 38 degrees you will not be permitted to enter further into the salon. All staff temperatures are taken at the start of the day.

For your information

  • Full risk assessment have been carried out and following the Scottish government guidelines with ALL treatments permitted from the 22nd July.
  • On hold Full body massage, hot stones and spray tanning will not be offered until further notice as we adapt to our new working surroundings.
  • PPE will be worn by worn by our therapists appropriate to the treatment which will include face mask, visors, gloves & aprons.
  • Enhanced hygiene practises with additional time between clients for extra cleaning. In addition we will carry out a deep clean once a week. Salon equipment and surfaces will be cleaned with approved disinfectant. Disposables will be used where possible and equipment disinfected and sterilised after every client.
  • Social distancing will be observed in the salon, we have reconfigured our reception with an floor vinyl directions while you check in and check out with us.
  • Removal of tester products and simplified retail area.  Individual sealed samples and brochures will be bagged up for you when you finish your treatment.
  • Linen will be changed after every client and washed at 60 degrees. We will also be using disposable biodegradable towels in some of our treatments.
  • Screens have been installed at the reception and manicure rooms.
  • Treatment areas have minimum products and equipment out to ensure fast and effective cleaning between every client.
  • Hand Hygiene is made easy as we have installed hands from foam sanitisers throughout the salon. Installed bathroom soap dispenser and paper towels. Please sanitise on entering and leaving the salon.
  • Skin testing must be carried out for ALL clients, we have currently changed out brow & lash tinting brand 48-72 hours before your appointment.
  • Online booking appointments will be pencilled in, we may need to adjust your appointment time slightly to adhere to social distancing within our salon space. Your appointment will be confirmed by us via text or email.